How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

Cannot recover sign in password to my account. verification

Customer Question

cannot recover sign in password ***** my account . verification code is sent to my yahoo address but lose my que by leaving google please help
Submitted: 1 month ago.
Category: Email
Expert:  Quiksilver07070 replied 1 month ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 1 month ago.

I think the best thing in this scenario, is for me to WATCH exactly what is occurring, as there are a few steps that can be tricky.


I propose that we have a Remote Session, so i can connect to your computer, and actually SEE what is happening.


Please let me know when you are ready.