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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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Cannot recover sign in password to my account. verification

Customer Question

cannot recover sign in password ***** my account . verification code is sent to my yahoo address but lose my que by leaving google please help
Submitted: 9 months ago.
Category: Email
Expert:  Quiksilver07070 replied 9 months ago.

Hello, and Thank You for choosing JustAnswer.com
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 9 months ago.

I think the best thing in this scenario, is for me to WATCH exactly what is occurring, as there are a few steps that can be tricky.

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I propose that we have a Remote Session, so i can connect to your computer, and actually SEE what is happening.

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Please let me know when you are ready.