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jhannell, Computer Enthusiast
Category: Email
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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One of our staff members had his e-mail account hacked. As a

Customer Question

One of our staff members had his e-mail account hacked. As a result he could not receive or send e-mails. The problem was fixed and he can now receive e-mails, however he cannot send out any e-mails. Please advise.
Submitted: 4 months ago.
Category: Email
Expert:  jhannell replied 4 months ago.

Hello sir/madam, I would like to help you, please let me know when you are ready.

Customer: replied 4 months ago.
Jerry - Please call me(###) ###-#### The e-mail that needs repair is not mine but another person in my office.Please advise.Thank you
Expert:  jhannell replied 4 months ago.

hi again, normally how do you acces/send emails? (are you using a program like Outlook or thunderbird?)