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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Can not send email with scan document attached. error

Customer Question

can not send email with scan document attached. error message appears.
Submitted: 3 months ago.
Category: Email
Expert:  Cory replied 3 months ago.

Welcome, I am Cory.

I am sorry you are having this issue.

Who is your email provider?

Customer: replied 3 months ago.
ATT
Customer: replied 3 months ago.
How much to fix it?
Customer: replied 3 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Cory replied 3 months ago.

Nancy,

I have sent the request for remote support please accept it to continue.

Customer: replied 3 months ago.
Are you with Microsoft Windows?
Customer: replied 3 months ago.
Is it $35 plus $29? Is this through Microsoft?
Expert:  Cory replied 3 months ago.

We are not Microsoft, we are Justanswer a paid global support service. We do help customers with Microsoft computer issues.

Customer: replied 3 months ago.
I would like to back out og this. Please credit my cc. This is not what I was expecting.
Expert:  Cory replied 3 months ago.

I am sorry you do not want to continue. I will process a refund to your credit card.

I hope you have a good holiday weekend!

Cory

Customer: replied 3 months ago.
Thanks.

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