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Sandy, Computer Specialist
Category: Email
Satisfied Customers: 5968
Experience:  I have 7+ years of experience in fixing emails issues.
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I am unable to sign in. Just now and for a little while.

Customer Question

I am unable to sign in.
JA: How long has this been going on?
Customer: Just now and for a little while.
JA: What troubleshooting have you tried?
Customer: Seeking helpfromVerizon.
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I don't think so. thank you.
Submitted: 1 month ago.
Category: Email
Expert:  Sandy replied 1 month ago.

Hello! My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Sandy replied 1 month ago.

I can help you in one of three different ways:

1) Question and answer session.
2) Secure Remote support($14), which would allow me to take a look at the problem and fix the issue directly while you stay in front of the computer.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website

3).Phone support(live discussion via phone) for issue with phone or iPad or computer.

    If you wish to choose Secure remote session or Phone support(live discussion via phone), please click Accept this Offer/Get extra help offer sent by me.

    Else, we can continue in the question and answer session, but I will need to ask a number of other questions and try and walk you through some steps.

    Expert:  Sandy replied 1 month ago.


    I'm following up with you to see how everything is going.

    Do you still need help with this?

    If yes, please reply back to me, Thank you, ***** *****