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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 18428
Experience:  Email expert with over 5 years experience
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I can not get a hotmail password reset. I have working.

Customer Question

I can not get a hotmail password ***** I have***@******.*** working. Apple wants my password ********@******.***. What a confusing mess.
Help please. James Arnold
Submitted: 9 months ago.
Category: Email
Expert:  Josh replied 9 months ago.

Hi James,

What is the phone number ending in 87? I will need the full number

Customer: replied 9 months ago.
is the phone number connected to my email accounts
Expert:  Josh replied 9 months ago.

What is the verification code that was sent to your phone?

Customer: replied 9 months ago.
822558
Customer: replied 9 months ago.
Help
Expert:  Josh replied 9 months ago.

That code is not valid. Please double check the code that was just sent to you

Customer: replied 9 months ago.
753297
Customer: replied 9 months ago.
Ok I give up. This an expensive ripoff.
Expert:  Josh replied 9 months ago.

James,

The next step is asking for your credit card information which is not something that I want you to type out to me so I am going to give you the steps..

Click here: https://iforgot.apple.com/password/verify/appleid

Enter the email address:***@******.***

Click on continue

Enter in your phone number and enter the verification code sent to you

On the next page, it will ask for your card on file. After that step, you can reset your password ***** use that new password ***** your Apple.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Customer: replied 9 months ago.
No thank you
Expert:  Josh replied 9 months ago.

James,

Please follow my steps..

The next step is asking for your credit card information which is not something that I want you to type out to me so I am going to give you the steps..

Click here: https://iforgot.apple.com/password/verify/appleid

Enter the email address:***@******.***

Click on continue

Enter in your phone number and enter the verification code sent to you

On the next page, it will ask for your card on file. After that step, you can reset your password ***** use that new password ***** your Apple.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Customer: replied 9 months ago.
NO thank you.
Expert:  Josh replied 9 months ago.

James,

I am not sure what you are saying "no thank you" to