Hello,I am the person that will be helping you today.
I must ask a question or two before we begin. Thank you in advance for taking the time to answer.
Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?
P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.
Nancy, we are not able to call or text you, UNLESS you pay for that additional service.
The initial payment is for this chat session ONLY.
If you need a phone call (texting isnt allowed anyways) or a remote session, that is an additional charge.
I also noticed you have opened 3 questions all for the same thing.
You need to try to work out of a single question, as multiple questions just causes confusion.
You were working with Richard, and he is waiting for your response.
So, you need to decide which question you want to work out of, and continue. do NOT open another question for the same thing.
Sorry, Jason, site glitch.
Please disregard, im not able to edit.