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Welcome, DeeAnn. I am Cory.
I am sorry you are having trouble with the laptop battery.
How long has it not been charging?
1.Please unplug the laptop
2.Remove the battery
3.Press and hold the power button for 10 seconds.
4.Plug the laptop back in
5.Insert the battery
Please check to see if it is charging.
Let me know if we need to troubleshoot further on this.