How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

Just had my toshiba laptop wiped due to internet scam.

Customer Question

Just had my toshiba laptop wiped due to internet scam. attempted to setup microsoft account with new password, had gmail, did something wrong in new password, now cannot access gmail, tried another option, set up new outlook account with password, BUT still need to access microsoft account. Need online assistance.
Submitted: 1 month ago.
Category: Email
Expert:  Kevin T replied 1 month ago.

My name is ***** ***** I will be helping you.

Customer: replied 1 month ago.
only agree to pay balance if I am satisfied with help.
Customer: replied 1 month ago.
If you cannot help, I want refund to initial good faith payment on my visa.
Customer: replied 1 month ago.
I want answer from Kris T. in next 10 seconds or I report you to Visa as a fraudulent co.
Expert:  Kevin T replied 1 month ago.

Excuse me?