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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Can not gain access to my e-mail, [email protected],

Customer Question

Can not gain access to my e-mail
JA: Just to clarify, what email service provider are you using?
JA: What troubleshooting have you tried?
Customer: Double checked password ***** entered PW several times
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
Submitted: 2 months ago.
Category: Email
Expert:  Dustin replied 2 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.