Hi Sue, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. There are two things we need to check on this regard. First, the fault could be from your end -- the sending party. It can also be from his end -- the receiving party.
What we can do here is to check and fix issues from your end, and advise him if the issue is from his end.
To start, are you getting any Failure Delivery Notification (FDN) after few hours of sending the email to him?Please let me know by replying to me here so that I can help you further.
Thank you for writing back with that information. Are you able to receive an email from him?
Ok, two things. Is he NOT receiving your emails when: