How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I cannot access my Gmail account, as my wife's account has

Customer Question

I cannot access my Gmail account, as my wife's account has been somehow crossed with mine.
Submitted: 10 months ago.
Category: Email
Expert:  technicalcat replied 10 months ago.


Hello, and thank you for using this service. To better help you, please give me more details about this problem. Is google no longer accepting your password ***** you go to:

and try to login there?

Customer: replied 10 months ago.
I thought you were Google. If not cancel, as I'm only interested in a direct call to resolve several problems. ED
Expert:  technicalcat replied 10 months ago.

OK, I can request cancellation, but be aware that there is no phone support or direct personal support for free google email (gmail).

Expert:  Jess M. replied 10 months ago.

Hi Edward, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I understand that you are looking for a Gmail phone support. Unfortunately, there is no phone support for Gmail. Only online and dynamic forms to assist Gmail users in their problems.

I can remotely access your computer securely so that I can directly check and fix your issues. It will be better than a phone call and a faster mode of help.
Please let me know by replying to me here so that I can help you further.

Best regards,

Expert:  Bhavik Joshi replied 10 months ago.

Does your issue still persist ? If so I can help you to fix it.

Expert:  Bhavik Joshi replied 9 months ago.

Do do still need help on this one ?