How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I cannot access my Gmail account, as my wife's account has

Customer Question

I cannot access my Gmail account, as my wife's account has been somehow crossed with mine.
Submitted: 2 months ago.
Category: Email
Expert:  technicalcat replied 2 months ago.


Hello, and thank you for using this service. To better help you, please give me more details about this problem. Is google no longer accepting your password ***** you go to:

and try to login there?

Customer: replied 2 months ago.
I thought you were Google. If not cancel, as I'm only interested in a direct call to resolve several problems. ED
Expert:  technicalcat replied 2 months ago.

OK, I can request cancellation, but be aware that there is no phone support or direct personal support for free google email (gmail).

Expert:  Jess M. replied 2 months ago.

Hi Edward, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I understand that you are looking for a Gmail phone support. Unfortunately, there is no phone support for Gmail. Only online and dynamic forms to assist Gmail users in their problems.

I can remotely access your computer securely so that I can directly check and fix your issues. It will be better than a phone call and a faster mode of help.
Please let me know by replying to me here so that I can help you further.

Best regards,

Expert:  Bhavik Joshi replied 2 months ago.

Does your issue still persist ? If so I can help you to fix it.

Expert:  Bhavik Joshi replied 1 month ago.

Do do still need help on this one ?