How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1794
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I just re-set password, and I have been directed to

Customer Question

I just re-set password, and I have been directed to account.live.com for a response as to why I can't access my Windows One-Drive account. Please advise. This is my third attempt after resetting my password ***** the last month.
Submitted: 10 months ago.
Category: Email
Expert:  Richard replied 10 months ago.

Hi there and welcome

First, this is an issue accessing your onedrive Dan?