How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31327
Experience:  Over 15 year experience in Email Systems and Programs
32989067
Type Your Email Question Here...
Richard is online now
A new question is answered every 9 seconds

My Tivo programme stopped midstream and the remote won't

Customer Question

My Tivo programme stopped midstream and the remote won't work at all althoug the light shines showing there is power in the remote. my phone no is(###) ###-####and I am at a loss how to get it back. We tried turning off the tv at the wall but still no response. I can get the tv normal channels so obviously the tv is working What to do. I am going away tomorrow for 6 days and rather worried about missing my recorded programs. Its not the end of the world tho. Can you help me tonight. thanks Viv
Submitted: 3 months ago.
Category: Email
Expert:  Richard replied 3 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TIVO box (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the TIVO, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Related Email Questions