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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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MY PROBLEM IS ACCESSING MY GMAIL ACCOUNT. AND AM ON A

Customer Question

MY PROBLEM IS ACCESSING MY GMAIL ACCOUNT. I AM TRAVELLING AND AM ON A DIFFERENT MOBILE PHONE TO THAT REGISTERED WITH gOOGLE SO I CANNOT PASS THE 2 STEP VERIFICATION TEST
JA: How long have you had this issue with your Gmail account?
Customer: THREE DAYS
JA: What troubleshooting have you tried?
Customer: ALL AVAILABLE GMAIL ON LINE METHODS BUT ALL SEEM TO SEND ME BACK TO VERIFYING MY IDENTITIY
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: NO
Submitted: 4 months ago.
Category: Email
Expert:  Kevin T replied 4 months ago.

Hi

Can you tell me If you know your current password.

Customer: replied 4 months ago.
i COULD NOT CONTINUE WITH THE ENQUIRY AS YOUR SITE WOULD ONLY ACCEPT A NON US PHONE NUMBER. I NOTE HOWEVER I WAS CHARGED FOR A SERVICE THAT I DID . I HAVE NOW SOLVED MY PROBLEMNOT RECEIVE