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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I cannot access my gmail /c I cannot remember my password, I

Customer Question

I cannot access my gmail b/c I cannot remember my password
JA: How long have you had this issue with your Gmail account?
Customer: I can use the account on my phone b/c it automatically goes into gmail. But I cannot sign in and delete my emails
JA: What troubleshooting have you tried?
Customer: changing password, but I cannot answer all the questions
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: know no
Submitted: 2 months ago.
Category: Email
Expert:  Randy Computer Tech replied 2 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

What is your gmail address please?

Customer: replied 2 months ago.