How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

Actually it is the wireless keyboard. seems to have stopped.

Customer Question

actually it is the wireless keyboard. seems to have stopped. have changed batteries anything i might do. this is no good only keyboard on screen, help me if you can
JA: What's the make and model of your computer? And have you had problems with this keyboard in the past?
Customer:###-##-####sy140UK and no never.
JA: What troubleshooting have you tried?
Customer: putting in new batteries and calling you
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thank you very much
Submitted: 2 months ago.
Category: Email
Expert:  technicalcat replied 2 months ago.

Hello, and thank you for using this service.

Sorry to hear you are having trouble. To better assist, please tell me the make (brand) and model of the computer.

Related Email Questions