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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 16046
Experience:  Email expert with over 5 years experience
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My live.ca email account has stopped working. I receive the

Customer Question

My live.ca email account has stopped working. I receive the following
Unable to send or receive messages for the Live (mikenunan) account.
Server Error: 3219
Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8DE00005
Please advise
Submitted: 3 months ago.
Category: Email
Expert:  Kevin T replied 3 months ago.

Hi

What application are you using for mail?

What version of Windows/MAC do you have?

Expert:  Josh replied 3 months ago.

Hi Mike,

Microsoft made some changes which caused the windows live mail program to no longer connect. Unfortunately there is not a fix for this issue, however there are a number of alternatives and work arounds. But as far as using the windows live program go it is not going to be able to connect. So the short answer is the Windows Live Mail application does not support the modern synchronization technologies which they are now using.

I suggest you read through this article which explains everything that is going on and what you can do to use your email: https://support.office.com/en-us/article/Windows-Live-Mail-2012-will-not-connect-to-Outlook-com-45453b92-373b-4bbb-88ca-f8ec74f8e8fd

If there is anything you do not understand please let me know. If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.