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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Using windows live e-mail, can receive, but not send

Customer Question

Using windows live e-mail, can receive, but not send
Submitted: 2 months ago.
Category: Email
Expert:  Jason Jones replied 2 months ago.

I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

Thank you,


P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

Customer: replied 2 months ago.
Expert:  Jason Jones replied 2 months ago.

Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.