Hello, My name is ***** ***** certified computer professional with over 10 years experience.
Microsoft made some changes which caused the windows live mail program to no longer connect. Unfortunately there is not a fix for this issue, however there are a number of alternatives and work arounds. But as far as using the windows live program go it is not going to be able to connect. So the short answer is the Windows Live Mail application does not support the modern synchronization technologies which they are now using.
I suggest you read through this article which explains everything that is going on and what you can do to use your email:
If there is anything you do not understand please let me know.
Please take a moment to click the stars above, 3 or more to acknowledge I have provided an answer to your question. Remember the rating is just for me, you are not rating microsoft or their policies and changes which I understand are frustrating.
Did you set up the accounts in the windows 10 mail app, this is not the same as live mail.
I am sure I can fix this for you via remote access however I am out for the night so what I am going to do is open up your question so another expert can take over. They will take care of it for you. You will receive an email when someone is able to help.
@live.com will not work with Windows Live Mail -- In the article, you will see it listed as one of the email domains that does not work.
I am reading over your conversation with Chris but I do not see where you need help since @live will not work with Windows Live Mail. Can you let me know how I can help you?
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