Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.
Can I remote onto your Machine and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.
If you do not like to go with Remote Assistance please try the following yourself:
Try signing in to your account through www.google.com/accounts with the last password ***** remember using. If your sign-in is successful, you’ll be asked to verify your phone number. Once the verification is complete, you can safely continue using your account.If your password ***** ***** or if you are directed immediately to an error page after signing in, please visit the password ***** page. Once you enter your Google Account email address and type the letters in the distorted picture, you can fill out your information on gmail contact form. Make sure you provide accurate and complete answers.