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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 9605
Experience:  Computer Technician
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When I try to get into my google it tellsme that my password

Customer Question

When I try to get into my google it tellsme that my password ***** changed 7 months ago. I can't find the new one. I don't have another account to send verificatio number. Hoe do I access my email?
Submitted: 10 months ago.
Category: Email
Expert:  Randy Computer Tech replied 10 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Do you have a computer that was used to sign in to the email account?

Customer: replied 10 months ago.
no
Expert:  Randy Computer Tech replied 10 months ago.

okay, what is the gmail address?

Customer: replied 10 months ago.
Expert:  Randy Computer Tech replied 10 months ago.

okay, the last password ***** remember?

Expert:  Randy Computer Tech replied 10 months ago.

what is the last password ***** remember?

Expert:  Randy Computer Tech replied 10 months ago.

do you know the answer to the security question you added to your account

First dog's name?

Expert:  Randy Computer Tech replied 10 months ago.
do you know the answer to the security question you added to your accountFirst dog's name?
Expert:  Randy Computer Tech replied 10 months ago.

do you still need help?

Expert:  Randy Computer Tech replied 10 months ago.

do you know the answer to the security question you added to your account

First dog's name?

Expert:  Randy Computer Tech replied 10 months ago.

you can type your reply in the box below please>

Expert:  Randy Computer Tech replied 10 months ago.

I can help you access the gmail account with this info>

What is the answer to the security question you added to your account What is your First dog's name? you can type your reply in the box below please>
Expert:  Randy Computer Tech replied 10 months ago.

Please reply here>