How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask thomastech Your Own Question

thomastech, Software Tech
Category: Email
Satisfied Customers: 1847
Experience:  Expert in email clients or cloud servers
Type Your Email Question Here...
thomastech is online now
A new question is answered every 9 seconds

Need to change my email password. The online system tells me

Customer Question

Need to change my email password. The online system tells me to go to "account information" (which I have), but that routes me to an ATT login, which only allows me to change my ATT login.... I've gone through this more than once, and cannot find any other account information... ATT says it's a Yahoo problem, and they can't help.... so... HELP!
Submitted: 2 months ago.
Category: Email
Expert:  thomastech replied 2 months ago.

Hi! My name is ***** ***** I'm happy to help! Please rate my service positively if I've been of service.

  1. Go to the Yahoo Account Info page by clicking this link:
  2. Click Account Security.
  3. Click Change password.
  4. Enter and confirm your new password.
  5. Click Continue.
    - A confirmation appears.
  6. Click Continue to finish.