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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 16050
Experience:  Email expert with over 5 years experience
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Why do I keep getting the message? Your IMAP server wants to

Customer Question

Why do I keep getting the message? Your IMAP server wants to alert you to the following. Please log in via your web browser.
Submitted: 3 months ago.
Category: Email
Expert:  Josh replied 3 months ago.

Hi Jan,

That error message usually means you need to adjust a setting within your Cox.net email account. Would you be okay if I connected to your computer to view and fix the issue?

Expert:  Josh replied 3 months ago.

Try using Advanced Repair options then System restore

Select a date before the issue and try using the restore option.

Customer: replied 3 months ago.
Expert:  Josh replied 3 months ago.

Sorry, please ignore the previous reply. It was sent to the wrong question.

Expert:  Josh replied 3 months ago.

Sending you the offer now. It can take 1-2 minutes to appear

Expert:  Josh replied 3 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.