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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have not been able to get into my email for more than a

Customer Question

I have not been able to get into my email for more than a week. I cabneither send or receive. I can't get my pass word to work anywhere. I changed my password ***** a onth ago. I have trioed untold numbers of suggestions on hou to reset a password ***** works. My name is ***** ***** I am iin need of help.thank you.
Submitted: 6 months ago.
Category: Email
Expert:  Martin replied 6 months ago.

Hi Rebecca,

If you're contacting me from the computer you usually use I can help you recover the actual password ***** on the account.

Would you like to give this a shot?