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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Outlook is deleting items from my Inbox and transferring

Customer Question

Outlook is deleting items from my Inbox and transferring them to "Deleted Messages" after approx. 24 hours. Also no sent items have been recorded in "Sent" box since this started happening August 6 but they have been sent okay and acknowledged? Bob
Submitted: 3 months ago.
Category: Email
Expert:  Viet - Email Tech replied 3 months ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 3 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,