Hello! My name is*****I am a certified computer professional who will assist you with the problem you described.Please tell me if you are trying to scan from the printer control panel or from the laptop? Also, can you print from your laptop?I am awaiting your reply.Thanks,IT Miro
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
Hello!Let me know if you were able to receive my messages.