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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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I still cannot send an e-mail. Athough some e-mails do come

Customer Question

I still cannot send an e-mail. Athough some e-mails do come through. At times when I try to check into Outlook.com to read my e-mails the machine will freeze. It is not freezing on anything but Outlook.com. My server says it is a Microsoft problem. One agent said maybe I had sent too many e-mails, but I haven't sent any today and the problems seem worse on freezing, etc. plus the ABP adblock has disappeared from the Outlook.com item and the ads are popping back in.
Submitted: 9 months ago.
Category: Email
Expert:  Cody replied 9 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 9 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 9 months ago.
Expert:  Cody replied 9 months ago.

sent out offer