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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I was apparently hacked a couple of days ago, and now I

Customer Question

I was apparently hacked a couple of days ago, and now I cannot access my email.
Can you help me???
Submitted: 2 months ago.
Category: Email
Expert:  technicalcat replied 2 months ago.

Hello William, and thank you for using this service.

Sorry to hear you are having trouble. Please tell me the following, so I can better assist.

1) Who is your email provider? This is the part of your email address AFTER the @ sign. Tell me what it is.

2) Are you accessing your email from a computer, or some other device like a phone?