How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Sandy Your Own Question
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6042
Experience:  I have 7+ years of experience in fixing emails issues.
33602187
Type Your Email Question Here...
Sandy is online now
A new question is answered every 9 seconds

I lost the ability to SEND email, I am receiving OK. When

Customer Question

I lost the ability to SEND email, I am receiving OK. When trying to repair my email, I have to submit a password ***** my ISP assigned to me, which I do not know what it is. My ISP is ATT, and loging into my ATT account is not a prblem
Submitted: 7 months ago.
Category: Email
Expert:  technicalcat replied 7 months ago.

Hello, and thank you for using this service.

Are you using Outlook? If not, please tell me your email client/program name and version.

Customer: replied 7 months ago.
MY PROBLEM HAS BEEN SOLVED BY CHANGING FROM THUNDERBIRD TO GOOGLE CHROME OR MOZILLA FIREFOX
Expert:  Sandy replied 7 months ago.

Hi, Joram,

We are glad that issue is fixed now.

If you have other query like slow computer or pop up issue, please let us know.

Thank you, ***** *****