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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I am not able to get today's email: what can I do?

Customer Question

I am not able to get today's email: what can I do?
Submitted: 7 months ago.
Category: Email
Expert:  Byron replied 7 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Do you get your email through a browser like Internet Explorer or Firefox

or are you using email software like Microsoft Outlook or the Windows Mail app?

Customer: replied 7 months ago.
think it is Microsoft Outlook
Expert:  Byron replied 7 months ago.

Thank you can we do a screen sharing session so I can help you directly?

Expert:  Byron replied 7 months ago.

Try this. Close your email program and restart your computer.

Log in, open your email and see if it now responds.