Need Help With Email? Ask Your Email Questions Online
Hello! My name is*****I am a certified computer professional who will assist you with the problem you described.Please check if you can sign in to your e-mail account using the web mail interface. To do that, click on this link:
and then sign in to your e-mail account.Let me know if you could sign in, and if you could see new e-mails there.Thanks,IT Miro
Are you sure you typed the correct e-mail password? Let me know how you usually sign in to your e-mail account.
Oh, I see it now. It seems the web mail interface is not working at the moment.
Do you use an e-mail program such as Microsoft Outlook to access your e-mail account?
OK. Most likely, you only need to update the server settings in the e-mail program, and it will work as before; however there could be several other causes of the problem, so I suggest we establish a secure remote session so that I can see the problem myself and help you directly.Let me if you would like that.Thanks,IT Miro
Let me know if you would like me to remotely connect to your computer and help you directly, or you would prefer this chat-based assistance.
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
Hello!Let me know if you were able to receive my messages.