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Cory, Support Technician
Category: Email
Satisfied Customers: 3230
Experience:  5+ years of email experience
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I use for email. I just was upgraded to Outlook

Customer Question

I use for email. I just was upgraded to Outlook 2016, something I didn't request. On the left hand side of my inbox are personal folders I created in which I save emails. There used to be a box or button near the bottom called "new folder" which if you clicked on it would allow you to name and create a new folder. That box or button does not appear in the new, improved Outllook 2016. How do I create a personal folder?
Submitted: 2 months ago.
Category: Email
Expert:  Cory replied 2 months ago.

Welcome, I am Cory.

I am sorry this has changed on you.

If you go to the inbox, on the Left you will see Folders.

If you hover the mouse to the right of the word folders then you will see a plus sign appear and you can then add a folder.

If you have any questions, please reply and I will assist you.

Please do not forget to rate my answer 3 stars or higher for helping you today.

Expert:  Cory replied 2 months ago.

Please let me know if you were able to find where to add a folder.

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