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Ask Chris L. Your Own Question

Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 4863
Experience:  Certified Email Expert with over 10 years experience.
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It has changed to a large format and I cant read my emails,

Customer Question

It has changed to a large format and I cant read my emails
JA: Just to clarify, what email service provider are you using?
Customer: I am using aol
JA: What troubleshooting have you tried?
Customer: I haven't tried anything
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: My bank page also comes up in small print
Submitted: 5 months ago.
Category: Email
Expert:  Chris L. replied 5 months ago.

Hello,

Most likely you may have accidentally pressed the keys to zoom in or zoom out.

If the page looks too big then hold down the CTRL key on the keyboard and press the - (minus) key to reduce the size.

If the size is too small hold CTRL and press the + key to enlarge the text.

Give that a try and let me know if you have trouble.

Thanks,

Chris