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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have tried many times to sign in but it will not accept

Customer Question

I have tried many times to sign in but it will not accept the only password ***** have ever had
I got an email saying to update my account for my credit card but just how do I do that?
I would like to give it on the phone since I am not computer wiz?
Submitted: 5 months ago.
Category: Email
Expert:  Randy Computer Tech replied 5 months ago.

Hi Frances ,

My name is***** am a certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue. What is the email address?