Hello! My name is*****I am a certified computer professional who will assist you with the problem you described.I am sorry for the issue. Other than going through the questionnaire to prove you are the account owner, you can do that easily by confirming the security code that can be sent to the associated phone number. For your account, there is a number ending in 83.
Is that your phone number? If so, can you receive a text message there?I am awaiting your reply.Thanks,IT Miro
For verification purposes, only the associated phone number can be used. May I know what happened with the previous phone number? Do you think if there is a way to get it back?
Unfortunately, your only chance for getting back your account back is try with the questionnaire again or to check with Verizon if the previous phone number is ***** again. Usually, cancelled phone numbers are recycled after a certain period of time, and assigned to new customers. So, you could check with Verizon if that phone number is ***** again.
I am sorry to report you the bad news. This is all you can do since you used a free e-mail account.