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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot send e mail-(incoming mail is o.k.) fix? Harshman

Customer Question

I cannot send e mail-(incoming mail is o.k.) fix?
Daniel Harshman
***@******.***
Submitted: 10 months ago.
Category: Email
Expert:  Jason Fenoglio replied 10 months ago.

Hello, my name is ***** ***** I will do my best to assist you. Give me a few minutes to look over your question and I will respond shortly.

Expert:  Jason Fenoglio replied 10 months ago.

Which e-mail program are you using? Would you like to do a remote assist to get this working?

Customer: replied 10 months ago.
no.
Expert:  Jason Fenoglio replied 10 months ago.

Which e-mail client are you using?

Customer: replied 10 months ago.
first, it is 18$....then it is 39 $ . cost ratcheting ?
Expert:  Jason Fenoglio replied 10 months ago.

You told me that you did not want to do the remote assist so we can still work through the problem in the chat window. Just ignore any requests for remote assist if you are getting them. What is the e-mail client that you are running?

Customer: replied 10 months ago.
cincinnati bell fuse.net
Expert:  Jennifer French replied 10 months ago.

Were you ever able to get this to work? Please let us know!