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hi there, my name is Trish *******, I am having so much trouble trying to log onto my email account all my passwords are the wrong one according to you , I have just spent dollars on trying to receive my password ***** to find hey , that's not you sorry , I need my email address active please can you help me . ? my email is *******@*****.*** my mobile is ******** cheers Trish
Hi Patricia, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Are you using a computer to access your Gmail? Or are you using a mobile phone?
When was the last time you were able to access the account?Please let me know by replying to me here so that I can help you further.
Were you using a computer or a smartphone or a gadget like iPad?
Thank you for that information. In your laptop, how do you normally access your Gmail? Are you using a web browser like Internet Explorer to access your email? Or are you using an email program like MS Outlook?
Thank you for that information. I really want to help you recover your account but as I checked, your account have no recovery and security information so the recovery process could be critical.
Can I remotely access your computer so that I can directly check your system for traces of your account so that we can recover it? I will waive the fee for remote access.
What you paid was a deposit and we guarantee our service; you can always get your money back. Please take your time and let me know if you want to proceed with remote option. I need to remotely access your computer for a bigger chances of recovery than just providing you the procedures.