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Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
Would you like me to connect to your computer from here and work on the issue directly on screen? If so we can set this up via a secure remote assistance session. That session is guaranteed meaning if I cant help you then you will be entitled to a full refund of all fees.Otherwise, I can try and assist you via written support alone. Let me know how you'd like to begin.
42 is the base fee, if you would like me to connect its an additional 39$ on top of that.
That would b e a one time fee, not monthly. And if I cant fix the issue you will be entitled to a full refund of all fees.
Hi, I sent the remote support offer and it said payment failed. I never heard back from you.
Payment failed usually happens when your bank or credit card blocks the payment. And a quick call to them usually clears that up.
In the meantime, I will send the offer to you again to be approved when you are ready.