How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

Need help adding Microsoft Word to my Microsoft

Customer Question

Need help adding Microsoft Word to my Microsoft account.Websites keep sending me in circles. I have just changed username and password ***** keep getting advised to create another one. E-mail address: ***@******.***. I have Windows 2010, but it won't open.
Submitted: 5 months ago.
Category: Email
Expert:  IT Miro replied 5 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

Please tell me if you have already purchased Microsoft Office or Microsoft Word using the "*****@******.***" account, or you attempted to do so, but it didn't work?

I am awaiting your reply.

Thanks,
IT Miro

Expert:  IT Miro replied 5 months ago.

Please type your reply here, on this question page.

Thanks!

Expert:  IT Miro replied 5 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 5 months ago.

Hello!

Let me know if you were able to receive my messages.