Hi Tim, welcome.Is this the first time you're using the Windows 10 Mail app?Martin
I would suggest using something better like Thunderbird instead of the Mail app.If you like I can set it all up for you
Yes, some of those are sometimes filtered out and remain only on the browser version of Hotmail.It can also happen with some anti virus programs like Norton
If you want to sync it properly I suggest using Thunderbird instead, it is a lot more reliable
I can link you to the program or can install it for you via a remote session if you want to make sure we get it sync'd properly
It's a mail app made by Mozilla, the same company that created Firefox:https://www.mozilla.org/en-US/thunderbird/
By those people who call you up pretending to be Microsoft?
Sure do.Well I'm sorry to hear you've been a victim of one of those scams, we do remote sessions every day without any problems and you contacted me via justanswer.com which you can look up in the Better Business Bureau:http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403/As you can see it's a legit company with an A+ rating and providing you're not happy with the service you have 30 days to request a refund.
If you're changing from Hotmail.com to Windows Mail then you're also changing your email system, which we call email clients.All the email client does is connect you to the IMAP and SMTP servers so you can send and receive email from your computer instead of having to go to the website each time. It also stores the emails on your computer so you can check them offline.Windows Live Mail, Windows Mail, Thunderbird, Microsoft Outlook, Outlook Express, Eudora, all do the same thing - what I am suggesting is you use Thunderbird instead of the default Windows 10 Mail app which has a number of problems which have yet to be addressed by Microsoft (as does the whole operating system for that matter).I've been working with computers for 17 years - that's just my advice.If you'd like to pursue an answer for the error code you received then you can look here:http://answers.microsoft.com/en-us/windows/forum/windows_10-security/windows-10-mail-error-code-0x85050041/47663c50-882e-4d52-9ae4-a6c3022b66be?auth=1
Tim, do you still need help?
I gave you my advice and an alternate solution which you don't seem willing to consider.The error code is usually caused by your anti virus blocking the mail app so disabling the anti virus could give you an indication of that being true and help isolate the problem.I can only help you if you let me
This link might be a little more helpful:http://appuals.com/best-fix-steps-to-fix-windows-10-mail-error-0x85050041/
I have given you multiple solutions to your question, Tim.I think the problem is a trust issue on your behalf and I can't help you with that.Feel free to contact billing for a refund using this link:ww2.justanswer.com/contact-usTake care,Martin