Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
It sounds like your email has been hacked.
Would you like me to connect to your computer from here and work on the issue directly on screen? If so we can set this up via a secure remote assistance session. That session is guaranteed meaning if I cant help you then you will be entitled to a full refund of all fees.Otherwise, I can try and assist you via written support alone. Let me know how you'd like to begin.
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
I cant remotely connect to a phone. But, if you have a mac or pc I can connect to that.. And then help you solve the password *****
Once we have the password ***** solved, you can apply that password ***** the email account on your phone, and solve the issue there.
You can sign back into justanswer using the same email account and password ***** setup, and then send a reply on this same question thread.
Or, check your email and you should see messages saying you have received a reply.. Open the message, then click the view reply on justanswer button inside the message, that will bring you back to this conversation page.
Ive sent an offer for remote support, once thats been accepted I will send the steps to connect.
Then, we will work together on screen to try and resolve the issue.
Ive seen the signup page.. It says clearly at the top 5$ is a good faith deposit, the rest is charged when the expert responds.
You cant reasonably expect to get expert live help for 5$. Would you like to continue, or cancel?
if you use the link below you can self process a refund.
No worries about the miscommunication, and best of luck with your yahoo account!