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cvd4311
cvd4311, Computer Support Specialist
Category: Email
Satisfied Customers: 955
Experience:  I have a BA in CIT and have been working in the computer field for over 14 years.
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I would like to get a refund on a groupon that I purchased.

Customer Question

I would like to get a refund on a groupon that I purchased. The company is no longer in business. The Golden Gate Sailing Tours, Treasure Island, 1 Clipper Cove Way, San Francisco, Ca. 94130(###) ###-####
Thank you,
Keven Stewart
Submitted: 4 months ago.
Category: Email
Expert:  comp_audio replied 4 months ago.

Welcome to JustAnswer! My name is ***** ***** I will do my very best to assist you today.

Expert:  comp_audio replied 4 months ago.

Please tell me when did you purchase the Groupon voucher?

Expert:  comp_audio replied 4 months ago.

I see you have not replied yet. Are you still needing assistance?

Expert:  comp_audio replied 4 months ago.

If you no longer need assistance please let me know.

Expert:  cvd4311 replied 4 months ago.

How long ago did you purchase your Groupon?

Expert:  cvd4311 replied 4 months ago.

You can also cancel it like this:

  1. Click your name in the upper-right corner and select "My Groupons"
  2. Click the "View Details" button next to the Groupon you want to return
  3. Click "Cancel Order"
  4. Click "I'd like to cancel my purchase"
  5. Select a reason for the return

If that doesn't work for some reason, you can contact groupon at(###) ###-####/p>

Customer: replied 4 months ago.
Here is the date that I purchased then groupon. December 04, 2015
Expert:  cvd4311 replied 4 months ago.

When you go into your groupon log in do you see where your name is ***** ***** upper right hand corner and then you can select My groupons and see if you can cancel that way. Usually groupon only lets you cancel within a certain amount of time. Since it has a while since you have purchased it, you will have to call the(###) ###-####number to have them to give you a refund and let them know the business has went out of business.

Expert:  cvd4311 replied 4 months ago.

Good Morning, just wanted to know if you need more assistance?

If not please RATE 4 stars or above so that I might close the ticket. Have a great day.

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