Hi my name is ***** ***** I can assist. How did you reset your password ***** Facebook? Did you choose the option,"My account has been hacked"?
Also, just to make sure on what steps you have taken, did you get a new password ***** a new Facebook account?
I can send this customer service to get a refund but I'm just trying to get all of the information to diagnose your issue. Facebook can recover your site if you've lost everything with this form: https://www.facebook.com/help/contact/?id=164405897002583