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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6002
Experience:  I have 7+ years of experience in fixing emails issues.
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Just this evening I'm having trouble with signing into my

Customer Question

Just this evening I'm having trouble with signing into my email account***@******.*** it says my password ***** email are not correct. Recently I've changed from At&T u-verse to charter spectrum but never had a problem until tonight. How can I correct this?
Jo Ann ****
Submitted: 4 months ago.
Category: Email
Expert:  Sandy replied 4 months ago.

Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue.

May I connect with you remotely (over secure network session) to check/fix the issue directly on your Microsoft windows based computer?

Secure Remote support($14) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

Expert:  Sandy replied 4 months ago.

Please try to reset your password ***** given under:

Click the link:

https://www.att.com/olam/unauth/fpwdEnterUserId.myworld

Enter your Email ID under User ID section and last name and click continue and follow on-screen instructions to reset the password.

Please keep me posted.

And if you can take a second to rate my service(-OK or more -by clicking stars at the top of the page and choose submit), to credit me for my time, work and efforts, that would be greatly appreciated. Thank you. Regards, Sandy

Expert:  Sandy replied 4 months ago.
If you need phone support or secure remote support for this issue, please let me know.Thank you.