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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I have a new Win 10 HP computer can I reinstall Word Perfect

Customer Question

I have a new Win 10 HP computer can I reinstall Word Perfect Office 12 my ser. # ***** I installed it some time around 2006 to 2010 when I was doing Notary work. If not what can I use so I can still use forms and some of my personal documents need to be updated. Merlin Mitchell,*****, Yuba City, CA, 95993
Submitted: 9 months ago.
Category: Email
Expert:  Cody replied 9 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 9 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 9 months ago.
Expert:  Cody replied 9 months ago.

looks like the payment had failed

Customer: replied 9 months ago.
What is going on youhave my payment info
Expert:  Cody replied 9 months ago.

its not going through, is your bank blocking it?

Customer: replied 9 months ago.
They might because u r not in usa
Customer: replied 9 months ago.
Do you have away to clear it as it is the card I use daily.
Expert:  Cody replied 9 months ago.

want to check with them?

Customer: replied 9 months ago.
No I will go to staples and find a new corel word perfect and buy it. It should let me redo one from word12 right.
Expert:  Cody replied 9 months ago.

ok

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