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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I reset password but still can't get email they told me

Customer Question

I reset password ***** still can't get email they told me apple has to reconfigure
Submitted: 3 months ago.
Category: Email
Expert:  Dustin replied 3 months ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

What type of device are you having this issue on, an iphone, ipad, a mac, or a PC?

Also, when you try to access your email, are you using an email app like mac mail, outlook 2011, thunderbird, or are you using your ipad or iphones built in email function?

Thank you,

Dustin S