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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I need to renew my MSN subscription. probably about 4 years

Customer Question

I need to renew my MSN subscription.
JA: How long has this been going on?
Customer: probably about 4 years - I'm a former MSN Premiun powered by Qwets customer. I didn't renew at that time and I haven't been using this computer.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Its Windows XP the maching is a
JA: What troubleshooting have you tried?
Customer: dell
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I didn't want to do too much until I renewed my subscription. I thought that once that was done, I'll get help to get my computer updated and get into my email on this machine
Submitted: 7 months ago.
Category: Email
Expert:  Yvette replied 7 months ago.

Hello. Are you having trouble accessing email from your MSN account?