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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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When I try to connect through the Icon it wont connect it

Customer Question

when I try to connect through the Icon it wont connect it says good by
JA: How long has this been going on?
Customer: all morning
JA: What troubleshooting have you tried?
Customer: I tried computer check mirosoft optimition it completed then optimazed
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: dell deskjtop
JA: The email expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 3 months ago.
Category: Email
Expert:  Barun replied 3 months ago.

Hi, and thank you for asking your question.

Which program are you having this issue with?

Please reply back to me below. Thank you.

Expert:  Barun replied 3 months ago.

I have also sent you a minimal offer for remote service now, which will allow me to connect directly to your screen and work on solving your issue. Once you accept the offer, further directions to connect will show up on this page. If you would prefer for us to troubleshoot on this page instead, no issues - please reply back to me below.