Need Help With Email? Ask Your Email Questions Online
What is the brand/model of your old phone and also the new phone please?
okay, what is the email address that you may have used when you first set up the Galaxy Mega?
okay, what is the first and last name on the account?
do you still get emails at the***@******.***?
okay, we will need to reset the password.
is there a password ***** you might have used?
okay, there is a couple of security questions.
What is your fathers middle name?
When did you create this Google Account?
what is your yahoo email?
okay, Google has sent you a verification code to the email: *****@******.***
let me know that code when you get it please.
yes, unfortunately the account still could not be verified. There are not any options left on trying to reset the password.
I am sorry about the issue, I have done all I can.
you can try to regain access through the account recovery form.
the account recovery form will ask you some questions to verify ownership of the account.
I am sorry about that,