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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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Need a new password

Customer Question

need a new password
Submitted: 10 months ago.
Category: Email
Expert:  Viet - Email Tech replied 10 months ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Is it email password? Or Apple ID password? etc.?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Please reply at the box below. Thank you,

Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Video Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Viet - Email Tech replied 10 months ago.

Please stay with me on this web page. Besides the iPad, do you also have a windows xp, vista, or 7, or 8 or 10, or mac computer?

Please type at the box below, then click on the Send button below to communicate with me. Thank you,

Customer: replied 10 months ago.
Not computer........IPHONE
Expert:  Viet - Email Tech replied 10 months ago.

Thank you. Is it email password? Or Apple ID password? or something else?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Besides the iPhone, do you also have a computer?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 10 months ago.

Your payment failed, but you can communicate with me at this web page. Please answer my 3 questions in my last reply.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,